Over 100 locations in 8 states — and growing
CareSpot Urgent Care is operated and managed together with MedPost Urgent Care, with both brands expanding together across the United States to provide immediate medical attention and treatment.
To provide the most convenient everyday healthcare with such exemplary service that customers reward us with their loyalty and recommend us with confidence and enthusiasm.
“Improving How People Experience Healthcare.” What does this mean for our patients and partners?
With over 100 locations in eight states, the team behind the CareSpot Family of Urgent Care Brands has extensive experience in urgent care management and operations, with steady growth into additional cities, regions, and states over the past 18 years. That’s 18 years of honing our processes, consistently improving, and maximizing what works. It’s a pretty attractive track record. As a result of this experience, we’ve become a trusted, strategic partner to many healthcare systems – a few of which are shown below.
We take the complexity out of urgent care management by applying our tested model for success.
When we entered the urgent care space, we made a decision to be a leader in cutting-edge technology to make healthcare as easy and accessible as possible.
Several years ago, we launched online appointments – a game changer at the time, but we didn’t stop there. We are always assessing ways to innovate and improve with leading-edge technology that enhances the patient experience and guides process improvement.
- We provide digital check-in via tablet in the lobby, which virtually eliminates paperwork and streamlines the patient experience.
Post-Visit Text Follow-up
- We also gather patient feedback electronically for every visit. Patients rate their experiences and tell us what we’re doing right, while they also have the opportunity share any concerns. This valuable information is core to our operations and informs the decisions we make to continually improve processes and patient experience
CareSpot Urgent Care is a division of United Surgical Partners International, Inc. (USPI). USPI is a division of Tenet Healthcare Corporation. MedPost Urgent Care centers are among more than 400 outpatient facilities of Tenet Healthcare Corporation, which include diagnostic imaging centers, ambulatory surgery centers, and freestanding emergency departments.