Information Collected From You
When you use the Site, several types of data may be collected from you, including: (1) Non-Personal Information; and (2) Personally Identifiable Information. Certain types of data are specifically NOT collected, including personal information from children.
We automatically collect certain data regarding use of or access to the Site, such as:
- The name of the Internet domain you used to access the Internet
- The IP address of the web site from which you linked to our Site
- The date and time you accessed our Site
- The type of web browser you are using
- The pages you visited
This information (collectively, “Non-Personal Information”) does not, by itself, personally identify users. We use this Non-Personal Information to monitor the effectiveness of the Site, to help personalize your online experience and to consider potential improvements to the Site.
Personally Identifiable Information
You are able to view and download content displayed on the Site without disclosing any information that, either alone or in combination with other information, can be used to uniquely identify, contact or locate you (collectively, “Personally Identifiable Information,” or “PII”). However, certain features accessible through the Site may require disclosure of certain PII, depending upon the features you are using.
Online Appointment Scheduling
Online Bill Payment
Protected Health Information
To the extent we receive certain information regarded as protected health information (“PHI”) under the Health Information Portability and Accountability Act (“HIPAA”), our use and disclosure of such PHI is governed by the terms of HIPAA. For complete information on your rights and our obligations under HIPAA, please review our Notice of Privacy Practices.
No Personal Information from Children
We do not knowingly collect personal information from children under the age of 13. Children are not permitted to use the Site, and we request that children under the age of 13 not submit any personal information to the Site. Since information regarding children under the age of 13 is not collected, CareSpot does not knowingly distribute personal information regarding children under the age of 13. For additional information, please refer to the “Children and Parents” section below.
Other Information NOT Collected
Our services and your use of the Site do not require you to disclose, nor require us to request or collect, any other information not described above. We do not request, solicit or intend to collect any such information and you should not disclose, enter or upload any such information on the Site. If we discover that such information was disclosed by you, we will exercise commercially reasonable efforts to delete such information; however, we are not liable for any consequences relating to such disclosures of information.
Use and Disclosure of Information Collected
The use and disclosure of certain information varies with respect to the type of information collected, including: (1) Non-Personal Information; and (2) Personally Identifiable Information.
Use of Non-Personal Information
We use the Non-Personal Information collected through the Site for statistical purposes and for improving the functionality of the Site. This information may also be used to administer your participation in the Site including, without limitation, to troubleshoot and resolve problems with the Site. In general, this information is used internally but we may, from time to time, engage a third party to assist us with these analyses. In those limited cases, disclosure of this information to a third-party is necessary; however, the data is disclosed in the aggregate.
Use of Personally Identifiable Information
In general, the PII collected is used for purposes of fulfilling your requests for services, or for providing you with information. In all cases, your use of such features and your disclosure of information to CareSpot are voluntary.
The PII we collect is used to manage your access to the CareSpot blog. Comments shared will be visible to other users of the Site and, as such, you should exercise caution in disclosing PII within any comment. For additional information, please refer to the “Visibility of User-Generated Content” section below.
We, or a third party on our behalf, may also use your email address or other contact information to send you newsletters, alerts, special promotional offers, consumer surveys and other promotional or informational messages. If you no longer wish to receive such messages, simply click the ‘unsubscribe’ link that we include at the bottom of every email that we send you. If a different opt-out mechanism is provided in any individual message, please follow the directions included within that specific email.
We may use or permit third-party service providers and suppliers to conduct marketing activities. In conjunction with such marketing activities, we may provide PII to third parties. However, to the extent any PHI is included within PII collected, our use and disclosure of such PHI will be limited to the permissible uses and disclosures described within the Notice of Privacy Practices.
If you do not wish your PII to be shared with any third parties for marketing purposes, please contact marketing@CareSpot.com.
Online Appointment Scheduling
Online Bill Payment
Though we make every effort to preserve your privacy, disclosure of PII to third parties for non-marketing purposes may occur in certain situations such as: (i) responding to a subpoena, court order or other such request; (ii) responding to a law enforcement agency’s request or as otherwise required by law; and (iii) providing PII to a third party if we file for bankruptcy, or there is a transfer of the assets or ownership in connection with proposed or consummated corporate reorganizations, such as mergers, acquisitions, or sales of business units. In all such instances, we will take the utmost care to disclose only that information which is necessary and appropriate under the circumstances.
In the operation of our business we may transfer, process or store your information on third party servers. These servers may be located outside the United States. By voluntarily providing information to CareSpot, you expressly consent to such worldwide transfer of your information.
Visibility of User-Generated Content
When you participate in certain interactive portions of the Site (i.e., commenting on posts to the weblog or “blog” presented through the Site), your comments, including any PII that you choose to disclose, may be visible to other users of the Site. By engaging in such activity, you understand that other users of the Site may be able to access and/or view, collect, use, alter, manipulate, or disclose your PII, and that we have no control over and are not responsible for such acts, omissions or activities by you or others.
We cannot prevent you or others from posting, sharing or distributing user-generated content that has been collected, transmitted or distributed through the Site, nor are we responsible for such disclosures of information.
In addition to the third-party entities referenced above, we may provide links to other third party websites on the Site solely as a convenience to you. However, such linking does not mean, and should not be interpreted to mean, that CareSpot endorses, is affiliated with or makes any representations concerning such third party websites. CareSpot neither reviews, nor controls, nor is responsible for these third party sites or any content therein. By using these links, you will leave the Site. If you decide to access any of the third party sites linked to this Site, you do so entirely at your own risk. CareSpot shall not be liable for any consequences arising from use of the third-party sites referenced above or any other third party websites to which the Site links.
We strive to maintain the security of your information by using appropriate measures designed to protect our systems. However, we cannot guarantee the security of any information that is disclosed online. Consequently, we do not insure or warrant the security of any information you transmit, and you do so at your own risk.
Children and Parents
Use of the Site is not offered to children. If you are under 13, you may not use our Site. We do not intend to collect personal information from children. Parents and guardians are advised that any personal information voluntarily entered by children may be available for public access. If your child has submitted personal information, please contact us to request that such information be removed. Once we are aware of information entered by a child, we will exercise commercially reasonable efforts to remove such information from our databases and storage areas; however, we are not liable for any consequences relating to such information.
If you have any questions or concerns about this policy or the use of your information, or to modify or update any information we have received, please contact marketing@CareSpot.com.