Reviews

Great hospitality

January 1, 1970

Your staff were very helpful and kind.

January 1, 1970

On Time, and great quality care..!!

January 1, 1970

Very professional

January 1, 1970

Quick, efficient, friendly, knowledgeable!

January 1, 1970

I was in severe pain with what turned out to be a bladder infection. I was told there would be a wait, there was no one in the waiting room, but that I could wait outside and come back in later. I did not have an appointment. I returned in 30 minutes and waited another 15 minutes. This was an opportunity for a pager or text. The doctor was pleasant and caring and prescribed an antibiotic. She stated that the urine test results may be available in a few days and that I would be notified if a change in treatment was recommended. However, I could call in a few days to see if the results arrived sooner and could talk to a doctor again if needed. Three days later the situation had worsened to extreme pain. I called in the morning and asked specifically if I should return to the clinic. The receptionist, Miguel was helpful but did not have any indication of of my results and the doctor was busy. I asked for options and it was stated to call back after 1pm. I gutted it out and call back after 1pm. The young lady that answered was not helpful. She had no idea when my results would be available and the doctor was still busy. I told her I was in extreme pain and needed some options. She said “If our treatment is not working for you, you should go to the emergency room.” This advice should have been given on Day 1 or when I first called, and from a doctor rather than a receptionist. At the emergency room I was diagnosed with an acute bladder infection and drained via catheter. The ER doctor stated that the anti-biotics that I was prescribed were ineffective for bladder infections and more obvious specific recommendations were appropriate. The next day I received an email from Medpost stating that my urine test had been processed and no new recommendations were needed. Great timing, and clearly wrong. This activity was a week ago. I have now seen a urologist and am home, and still have the catheter for another two weeks, which likely could have been avoided. In this case Medpost simply failed to communicate well, prescribed an ineffective medicine, demonstrated little sympathy, understanding or initiative when contacted, blocked any communication with a medical professional, and then prevented any real time feedback by sending a text. At no time was there a follow up from medical staff, even after being contacted twice. There are certainly some lessons to be learned here. As for me, I will not be back to Medpost.

January 1, 1970

Very prompt and professional

January 1, 1970

It was fast

January 1, 1970

I arrived at Carespot when the doors opened at 8am. There was one walk in before me. I was told that I would not be seen until 945 due to appointments. I thought this was a quick care facility but now I have to wait to see if these appointments will show up as if I were in a doctors office? I figured that I was there and I would see if I could get in. One lady came in as we waited, making it three people there. As I sat I had taken my mask down below my nose because I felt like I couldn’t breath and I suffer from panic disorder. A nurse came from the back and very rudely told me to put it back on. I left and went to express care where It is first come first seen. My family and myself have been going to the Carespot for several years. I also recommend the Carespot to coworkers at the hospital that I work because the copay is minimal. I have never had such a negative experience there and I am sad to say that I don’t think that I will be back.

January 1, 1970

Friendly and knowledgeable staff. Doctor was great with my son.

January 1, 1970

I went there only for a Corona19 test. I was presently surprised in speaking with Elisabeth at check in. She knows not only what she is doing but she is friendly and very pleasant. As was the technician who took my vitals. I was also impressed with Dr. Richard Parker, MD. It was a very nice experience! Now, if only you can get the results to my doctor and the surgical center in time so they don’t have to postpone my surgery.

January 1, 1970

Friendly staff and short waiting time

January 1, 1970

Very friendly and welcoming staff, would go there again and recommend to others.

January 1, 1970

Service was quick and staff friendly.

January 1, 1970

Excelente profesional

January 1, 1970

Friendly, helpful, patient! I was very impressed!

January 1, 1970

Professional and courteous

January 1, 1970

Muy buen servicio y muy rrapido

January 1, 1970

Services are always quick and to the point and always friendly

January 1, 1970

Care and customer service

January 1, 1970