Reviews
N/A
January 1, 1970
Even during this pandemic time.. the office staff was extremely nice and friendly. the office was clean, everyone had on mask and handled everything with care.
January 1, 1970
Fast, friendly and knowledgable.
January 1, 1970
Was seen very quickly. Staff is always polite and answers all questions.
January 1, 1970
Everyone in the office was incredibly sweet and kind. Went to a different care spot closer to home and had a horrible experience and was worried about going to another location but they were the only place with availability and I was extremely pleased with the service and will continue to make the drive just to go to this location.
January 1, 1970
Fast, organized and efficient
January 1, 1970
Staff is very friendly and helpful. Everyone made me feel better thank you guys.
January 1, 1970
great staff and quick visit
January 1, 1970
The staff were very friendly and welcoming they made my daughter feel comfortable they were very professional and they made the process easy it was our first time there and I already recommended medpost to my family. The doctor and the nurse were very patient and explained everything in a way I fully understood.
January 1, 1970
Fue eficaz y eficiente la manera de atenderNos en todo los términos , tanto de asistentes del frente enfermeras y doctores,, agradecemos mucho lo rápido y eficaz que fue estar en las instalaciones del cuidado a pacientes como nosotros , gracias mil gracias,
January 1, 1970
Great hospitality
January 1, 1970
Your staff were very helpful and kind.
January 1, 1970
On Time, and great quality care..!!
January 1, 1970
Very professional
January 1, 1970
Quick, efficient, friendly, knowledgeable!
January 1, 1970
I was in severe pain with what turned out to be a bladder infection. I was told there would be a wait, there was no one in the waiting room, but that I could wait outside and come back in later. I did not have an appointment. I returned in 30 minutes and waited another 15 minutes. This was an opportunity for a pager or text. The doctor was pleasant and caring and prescribed an antibiotic. She stated that the urine test results may be available in a few days and that I would be notified if a change in treatment was recommended. However, I could call in a few days to see if the results arrived sooner and could talk to a doctor again if needed. Three days later the situation had worsened to extreme pain. I called in the morning and asked specifically if I should return to the clinic. The receptionist, Miguel was helpful but did not have any indication of of my results and the doctor was busy. I asked for options and it was stated to call back after 1pm. I gutted it out and call back after 1pm. The young lady that answered was not helpful. She had no idea when my results would be available and the doctor was still busy. I told her I was in extreme pain and needed some options. She said “If our treatment is not working for you, you should go to the emergency room.” This advice should have been given on Day 1 or when I first called, and from a doctor rather than a receptionist. At the emergency room I was diagnosed with an acute bladder infection and drained via catheter. The ER doctor stated that the anti-biotics that I was prescribed were ineffective for bladder infections and more obvious specific recommendations were appropriate. The next day I received an email from Medpost stating that my urine test had been processed and no new recommendations were needed. Great timing, and clearly wrong. This activity was a week ago. I have now seen a urologist and am home, and still have the catheter for another two weeks, which likely could have been avoided. In this case Medpost simply failed to communicate well, prescribed an ineffective medicine, demonstrated little sympathy, understanding or initiative when contacted, blocked any communication with a medical professional, and then prevented any real time feedback by sending a text. At no time was there a follow up from medical staff, even after being contacted twice. There are certainly some lessons to be learned here. As for me, I will not be back to Medpost.
January 1, 1970
Very prompt and professional
January 1, 1970
When I went to see the doctor I went with a valid concern. Took the time off work due to the situation. I felt the doctor was dismissive and not interested in finding root of the problem. He didn’t ask any probing question regarding my issue. Once he entered the room he had already diagnosed me without even checking my issue and identify cause. Although I explained what was going on, I kept getting as a response was exercise. He was looking at the chart and not the person.
January 1, 1970
All the services that were provided to me during the visit were very good.
January 1, 1970
Very Professional, clean and the nurse practitioner was great .
January 1, 1970