Reviews

All phases of our visit were great.

January 1, 1970

Everyone in that location is RUDE. Never going there again

January 1, 1970

When I went there, there was only one person in the waiting room. Barbara at the front desk told me due to covid19 my mom had to wait outside due to protocol. I totally understood and asked my mother to wait outside while I’m seen. It took a total of one hour. However, when a white couple came in right after me, Barbara allowed the man to wait in the waiting room while his wife was being seen. My mom had to wait outside in a Florida weather of over 100 degrees. I believe if a protocol is in place due to covid19 it should apply to all patients and not selected ones. I found this very upsetting, offensive and targeted towards us. When I brought it up to the lady who took me back, her answer was that “sometimes” they will allow someone to wait inside if the waiting room is empty. However, when I was in the same situation I was not treated equally and the “sometimes” did not apply to my mother. She did said that if it bothered me that bad she could call my mom to come inside. By that time an hour had past and I was done with the procedure. I think this was unacceptable, and should be brought up to her attention to treat all patients fairly. Thank you.

January 1, 1970

I like that you are affiliated with Orlando Health. The waiting area was exceptionally neat and clean. Good disinfectant procedures for patients. Everything was explained very thoroughly. The nursing staff were thorough in getting medical history & also explained very clearly how the testing would take place. The male nurse was exceptional – great people skills. I have recommended for others to be tested at your facility. Thank you! One suggestion is to have an outside banner stating to get your Covid -19 tests here or a lighted OPEN sign. The building is dark & did not look like it was open when we drove up at 8:30am.

January 1, 1970

Waited well over an hour in the parking lot nothing happened

January 1, 1970

Great environment!

January 1, 1970

Prompt and professional

January 1, 1970

Very professional. I felt safe. Very happy with my care.

January 1, 1970

all front office & staff were professional great care taken by all

January 1, 1970

Friendly people

January 1, 1970

Fast convenient I did recommend my coworker he came n thanks a lot

January 1, 1970

I’m pretty sure you are over charging me in the copay. My insurance plan records my copay as 20, and you are charging me 40.

January 1, 1970

Everything

January 1, 1970

Doctor is very pleasant

January 1, 1970

The care and detail from the urgent care workers.

January 1, 1970

The best service ever. I was in and out and with Courteous staff and Dr. everyone was very helpful I would go there anytime

January 1, 1970

very good

January 1, 1970

I could hear the doctor yelling at people (MA or RN) and there was no need for it. Busy or not you don’t do that.

January 1, 1970

Everybody was very gentle, especially Dr. Smith. She was very professional and kind.

January 1, 1970

The nurse I saw is nice beyond measure ( Jasmine Jones).

January 1, 1970